Yes, we offer Cash on Delivery (COD) as a payment option.

Visit the Return/Exchange Request section on the website.

Submit the required details as prompted.

Follow the instructions and select the item(s) you would like to return or exchange.

We levy a charge of INR 200 for any return orders as a reverse shipment fee at the time of refund. A handling fee of INR 200 is charged for exchanges.

Orders usually take 2-5 working days to reach all metro and tier I cities; however, for some pin codes, it might take a little longer. In case of delays, please contact us at:

Email: care@outerworld.in

Phone number: 07948519494

You will receive a confirmation of your order on your registered email ID and phone number. Additionally, we will notify you once it is dispatched from our warehouse.

If the order does not arrive within 7-10 working days, you can contact us at:

Email: care@outerworld.in

Phone number: 07948519494

We charge a shipping fee of INR 100 for all COD orders.

We are excited to share that Outerworld delivers worldwide! You can make a purchase from anywhere across the globe. For international shipping, the total price—including taxes, shipping, and duties—will be confirmed to you at checkout. Please note that we only accept prepaid orders for international deliveries to ensure a smooth transaction.

You can cancel your order within 6 hours of placing it via WhatsApp.

To exchange a product, visit the exchange section on the website and specify the exchange request for size. Pack the product back in its original packaging (with tags) and hand the packet to our courier person. Once we receive it back in our warehouse, we will verify it and call you before dispatching your exchange order.

Additionally, orders placed during any sale are not eligible for returns or exchanges.

If you receive the wrong product, please visit the returns section on the website or click here to raise a return request.

For returns or exchanges, the reverse pickup will occur in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, after which it undergoes a quality check. Once it passes QC, the refund for the return or the request for exchange will be initiated within 72 hours. After dispatch, it will take 7-10 working days to reach you. For further assistance, please contact us:

Email: care@outerworld.in

Phone number: 07948519494

Innerwear (briefs, trunks, boxers), socks, sunglasses, accessories, perfumes, and face masks cannot be returned due to hygiene considerations. Additionally, orders including any free products received during promotional events/offers are not eligible for returns or exchanges.

It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup. Once it passes the quality check, the refund for the return or the exchange request will be initiated within 72 hours.

Please note that if any promotional/coupon code was redeemed during the purchase, the full amount will be refunded as store credit. In the case of a non-promotional purchase, the full amount will be credited to your bank account.

If orders placed with a discount are returned, the discount will be waived, and the products will be billed at MRP. The balance amount will be refunded as store credit.

For prepaid orders, the mode of refund depends on the mode of payment used. The amount will be credited to your account within 2-3 working days. If it does not appear, please contact your bank.

No, all international orders must be prepaid, and no return or exchange service is available at the moment.

For further information on your returned order, you may log into your account or contact us at:

Email: care@outerworld.in

Phone number: 07948519494

You will receive a tracking link on your registered email and WhatsApp as soon as the order is dispatched from our warehouse.

We accept card payments, UPI payments, pay-later options, and cash on delivery.

Yes, you can change the address easily until the order is dispatched from our warehouse. Reach out to our team at care@outerworld.in or call 07948519494, and we’ll sort it out for you.

Your Outerworld merchandise will reach you within 5-7 working days of placing the order.

All our deliveries are express! We love it when you place an order and can’t wait for it to arrive.

In most cases, the payment is automatically credited back to your account within 2-3 business days. If it does not appear, please email us the details of your transaction at:

Email: care@outerworld.in

Phone number: 07948519494

We will verify and get back to you as soon as possible.

While placing your order, you will find an option for the SIZE CHART on the product page, which includes detailed information on sizes and fit. You may click on the size chart to find your perfect size.